Refund policy

We do not accept returns of live plants. For details, please refer to our live arrival guarantee. Paid orders may be cancelled, provided they have not let been packed for fulfillment, for a 25% cancellation fee. Orders for pre-order products may not be cancelled. 

Dry goods may be returned within 14 days for a full refund, provided they are unopened, unused, and in re-saleable condition. Customer provides return shipping. Original shipping costs will not be refunded. To initiate a return, please contact us at contact@kingkarnivores.ca.